Week in review: Assistant sues over autoclave accident | Delta Dental mistakes | FTC ruling fallout
Dear DrBicuspid Member, It’s been a news-filled week for dental insurance companies — and it hasn’t always been the most positive kind of news. Delta Dental of California experienced a system error that resulted in the insurer mistakenly processing and paying for patients’ crown procedures — and it’s causing headaches. Read about the problems, along with some thoughts on the impact of this error, from dental insurance expert Teresa Duncan.


