Dental.com and Voicify announce strategic partnership to expand 24/7 patient access and scheduling for DSOs
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Dental.com and Voicify announce strategic partnership to expand 24/7 patient access and scheduling for DSOs

Dental.com and Voicify announce strategic partnership to expand 24/7 patient access and scheduling for DSOs

Dental.com, the virtual dental care platform powered by Virtual Dental Care, and Voicify, a voice AI platform for dental practices and DSOs, announced a strategic partnership to deliver a fully integrated, 24/7 patient acquisition and conversion engine for DSOs and multi-site dental groups.

The collaboration combines Dental.com’s virtual care, patient acquisition and AI-enabled engagement capabilities with Voicify’s direct, PMS-integrated voice AI scheduling and patient communication infrastructure. The result is a seamless pathway from initial patient enquiry and virtual triage through to confirmed in-practice appointments.

Dental.com generates clinically screened, insurance-verified patient demand, while Voicify converts that demand into confirmed, real-time appointments directly within the DSO’s practice management system. Together, the companies aim to eliminate conversion leakage and ensure that no qualified patient opportunity is lost.

The partnership is expected to help DSOs improve patient conversion rates, reduce missed calls, increase appointment book utilisation, lower administrative burden across centralised and practice-level teams, and modernise patient access without increasing headcount.

“Dental.com is focused on expanding access to care and simplifying the patient journey through a virtual-first model that combines AI Photo Smart Scans, Virtual Care and Intelligent Patient Referrals,” said Richard Lee, co-founder and chief executive officer of Virtual Dental Care / Dental.com. “By partnering with Voicify, we are strengthening our ability to help DSOs and multi-location organisations deliver a more responsive, convenient and efficient patient experience — from initial engagement to confirmed appointment.”

“This partnership closes the gap between patient demand and revenue realisation,” said Jeff McMahon, chief executive officer of Voicify. “Dental.com brings clinically screened, high-intent patients into the pipeline, and Voicify ensures that demand converts into confirmed appointments in real time. Together, we are delivering a scalable, 24/7 patient acquisition and conversion engine that modernises access for DSOs while reducing operational strain.”

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