Some of the aptitudes required to be a good receptionist can be taught and learned, whereas other are innate. Soft skills, which make a huge

I have previously written about how little I really know about late dental implant failure caused by the ongoing loss of bone around the dental

The most important asset in a dental practice isn’t the equipment, the office location or the doctor’s clinical skills. It’s the people. It is important

Having long been an advocate of an annual retreat for business owners (preferably taken in August each year), I remain concerned at the number of

Oral cancer screening and awareness has been increasing in both the media and with patients. Many patients attending general practice appointments are aware of the

Hemostasis is a finely balanced process in which an insult to a blood vessel wall, either by injury or surgical intervention, stimulates a pair of

Pain of all types continues to cause substantial burdens to society because of high health care costs and decreased productivity. Dental patients may present with

Since the late 1960s, investigators have assessed the risks associated with exposure to a variety of potentially harmful agents used in dental practice. This paper

If you are a dentist who wishes to get involved in implant dentistry, and refers out the surgical part, there remains a lot to do

If you get a spare few minutes you must read books by Malcolm Gladwell. His work is easy reading but full of amazing ideas that

There really is no magic to running a financially successful dental practice, as the majority of our clients know. There are many different skills required,

There will always be patients dissatisfied with the care they receive, or whose expectations are not met in some way or another. Sometimes this relates