In the last article we considered abutments, discussing primarily healing abutments, while this time we will focus on restorative abutments. The primary purpose of restorative

Specialist referral is a well-established procedure in many countries and is becoming more common in the UK. However, a number of problems still persist that

Conflict is an inevitable issue which arises within any dental clinic, may it be between staff or with patients. Dealing with it and understanding the

I believe there is a three-step process that drives the sale of anything people buy. If you find yourself having difficulty in convincing patients of

It is startling to find that, in this day and age, some companies have still not realised the importance of their email communications. Many send

I’m sure we all need reminders about things from time to time, and denture cleaning is an aspect of dental health that is frequently overlooked.

Many articles have been written about aspects of the sale process, but this two-part series identifies the key problems that have troubled both buyers and

Within the restorative part of implant dentistry there is a lot of new terminology with which one has to become familiarised. Abutments, impression copings, analogues

With so many demands made on a practice budget, it is important that any expenditure you make will benefit your business, pay for itself and

This article is powerful and could make you about £55,000 better off. It focuses on the psychological principle of reciprocity, whereby you give something to

‘I work in a very confined environment,’ I said while explaining my stress to a non-dental friend. ‘Have they given you the smallest room?’ she

Successful relationships between dentists and patients depend on trust and goodwill. Preserving the rapport is crucial, but the balance within that relationship is shifting. The