I was reading the new GDC guidance on complaints handling and was struck by 5.1: ‘Do not be defensive when dealing with complaints.’ What excellent

A dentist who committed what investigators believe is one of the largest frauds in NHS history has been jailed for four years. David Heppleston claimed

It’s all change at Bristol Dental School, with alterations to the curriculum in place and plans for expansion on the horizon. So far, these have

Taking out private medical insurance (PMI) should not be viewed as giving a ‘thumbs down’ to the NHS. For a start, it is not designed

I was once accused, following a lecture I presented, of not living in the real world. I actually accepted it as a compliment. Perhaps I

How many times have you failed to achieve goals you have set for yourself? Perhaps the goal was too ambitious, perhaps you did not show

I’m on the road a lot, sharing systems with thousands of dentists and their teams. Recently, a dentist asked me: ‘What is the most limiting

I believe that general dentists should do as much endodontic treatment as is within their capability and comfort level. This judgement should be based on

The Abbey Road training scheme for dental surgery assistants (DSA), which celebrated eight years of hard work this summer, is something of a one-off achievement.

The British Dental Association (BDA) has criticised a proposal to increase the regulatory powers the NHS has over the dental profession. The association is taking

Once it was only a problem for the rich, but today a third of UK households are now liable for Inheritance Tax (IHT) – and

The patient highlighted in this article was a 20-year-old female with a clear medical history. She presented with a missing upper premolar which had been