You know how everything is associated with an icon these days? Panoramic’s Platinum Care Package has seven! If you purchase a digital imaging system from them, Panoramic provides seven areas of customer support.
,1. Live phone support: from 8 am-6 pm EST, you can reach a real person to ask questions about user operation, patient positioning techniques, and software questions from basic to troubleshooting.,2. Live web support: Certified digital support technicians “arrive” in your office immediately by way of remote access software to start helping you solve any issues or answer questions.,3. Local technicians: Panoramic-trained technicians located in your area can come to your office to help with installation, service, maintenance, and any other challenges you might encounter.,4. Software upgrades: Panoramic routinely upgrades its image acquisition software so that you’re using the latest, most compatible version.,5. Live chat: All you have to do is visit www.pancorp.com and click on “Live Chat” for quick phone-free answers to questions.,6. Focused product expertise: Panoramic has been focusing exclusively on extra-oral radiography for dental practitioners for more than 30 years. They have the knowledge, insights, and expertise to be your comprehensive resource for panoramic and cephalometric technology.,7. User support videos: User videos are accessible 24/7 at pancorp.com. If anyone needs a refresher on patient positioning or equipment operation, all they have to do is get online and spend a few minutes refamiliarizing themselves with the processes.,Panoramic is committed to not leaving you in the dark or having more than a moment of worry—they are just a click or phone call away with one of the most comprehensive customer support systems you can find anywhere in the industry. ,For more information, click here.,
