There’s an iconic scene in the movie Zoolander where Derek (Ben Stiller) and Hansel (Owen Wilson) realize the files they’ve been frantically searching for are
Dental care is one of the most accessible work benefits, according to British health insurer Bupa, yet people avoid going to the dentist because of
DentistChats is merging with Ruby Receptionists. Serving more than 1,500 markets and engaging in more than 50,000 chats per month, DentistChats connects patients to practices
The latest installment of the Lincoln Financial Group’s 2017 Dental Research Series looks at differences in perspectives between dentists and employers alike, highlighting opportunities for
A bad month hits your dental practice. Do you make an excuse, or do you pinpoint the root cause of your low numbers of new
How can you use practice management to enhance the patient experience? Follow the guiding principle that what’s good for the patients is good for you.
Social media is a topic at the top of mind of most dental professionals who want to stay relevant in today’s market. However, the endless
There are 77.5 million1 millennials, and they’re changing the way we do business. Dental care is no exception. This generation is bigger than the baby
Just as technologies evolve, so do patients. Millennials expect much more from their dentists than previous generations—and they aren’t afraid to shop around until they
Are insurance companies killing your profits and scaring away your potential patients? I recently spoke with a doctor who told me about a patient who
Michael Watson responds to The Times story: ‘Toothache patients costs GPs £26m a year’ An article in today’s Times co-written by its health editor, Chris
In both my dental practices and now in my consulting business, I have always stressed and valued a patient-centric approach—that is, one that is not
