Answering the phone at reception is costing you
If lengthy phone calls cause issues at your front desk, Jonathan Fine believes a business hub might be the answer. I have lost count of
If lengthy phone calls cause issues at your front desk, Jonathan Fine believes a business hub might be the answer. I have lost count of
Stewart Roode looks at alternatives to Google for patient reviews. You’ll probably be aware that Google reviews are like gold dust because they turbo-charge your
Simon Hocken says what many patients may be thinking when it comes to formulaic hygienist appointments, and gives some tips on how to maximise profitability.
Ernie Wright shares eight simple things you can do to improve selling opportunities at your practice. One of the key skills we help our clients
Advertising services that patients want is key to retaining new business, says Simon Hocken. Recently I met several dental practice owners whose practices were shrinking,
Simon Hocken says creating alignment is key to dentists moving their business forwards. There are three main blockers we encounter with our clients. The first
Ernie Wright announces the winner of the Breathe competition, and how Breathe Business has helped since. Last autumn we asked Dentistry readers facing a tough
Don’t let anyone start work without signing a contract, says Simon Hocken. Shakespeare’s line ‘et tu, Brute?’ captured Caesar’s shock at the treachery of his
Don’t rest on your laurels when running a dental practice Simon Hocken explains why you shouldn’t rest on your laurels when running a dental practice.
Stewart Roode says put your practice beside household brands for free with ad retargeting. Google’s London HQ may not be quite as epic as its
Jonathan Fine explains how to increase sales at your practice by finding some extra curricular activities. In this article I am going to describe an
Recently, Breathe Business mystery shopped 10 private practices to see how the reception teams handled a telephone enquiry from a new patient with nagging toothache