The Art of Communication — Lessons From the Chairside
2026-01-13
Main Content The first time I sat across from a patient, I was more nervous than they were. My instruments were sterilised, my tray was
communication
The dreaded ‘call me’ lab ticket – why it’s time to talk differently
2025-11-25
Ashley Byrne highlights some common issues that crop up in communication between dentists and technicians, and why a ‘call me’ lab ticket can cause more
Mastering Stress, Communication and Behavior Management in Patients
2025-08-19
Main Content Dental visits can be stressful. Mastering stress, communication and behavior management in patients helps builds rapport: patients who feel heard and understood become
A new era for dentistry: for patients, practices and clinicians
2025-03-20
Collaboration, consultation, cooperation and communication – Gary Chapman discusses the four pillars of success for PortmanDentex’s patients, practices and clinicians. With over 45 years in
How to build solid patient relationships
2025-02-26
Mervyn Druian delves into how passion-centred practices can build solid relationships with your patients. In private dentistry, relationship building is crucial for success. It involves establishing
‘Say ah!’ – how to overcome language barriers in dentistry
2025-02-18
Natalie Liu explains dental professionals’ legal obligations around language barriers and shares some strategies for communication with patients who do not speak English. The UK
How to Provide a Quality Patient Experience
2025-01-24
How do we ensure that our patients experience exceptional care with each office interaction? It starts with a well-established framework. Nothing great happens by accident.
How to communicate effectively in your dental practice
2025-01-09
Toyin Akala discusses the power of non-verbal cues and emotional awareness in the dental environment. Effective communication is the cornerstone of quality oral healthcare, directly
The importance of boundaries
2024-11-24
Anushika Brogan discusses why setting boundaries is key to creating a sustainable work-life balance. In our business, the work environment can be quite intense. Many
Text message reminders improve oral health in teenagers, study finds
2024-10-21
Text message reminders can help to improve tooth brushing habits in teenagers, according to a new study. Researchers from the University of Sheffield analysed the
Dr Manrina Rhode’s five top tips for excellent patient communication
2024-09-29
Following a conversation she had with a mentee on her mentorship programme, Manrina Rhode shares her top tips for improving patient interactions. Dr Manrina Rhode
The power of communication in practice growth
2024-09-01
Slow down to speed up: Barry Oulton discusses elevating the dental practice through effective communication. In the non-stop busy world of dentistry, the constant time
