Selling with integrity
2021-04-08
What do you think of when you hear the word ‘salesperson’? For many healthcare professionals, ‘sales’ is a dirty word. Barry Oulton explores the reasons
communication
Newly Qualified Dental Professionals Deemed Prepared to Practice
2021-04-01
How well prepared to practice are newly qualified dental professionals including dentists, oral health therapists, dental therapists, dental hygienists, and dental prosthetists? The Australian Dental
How to Talk to Your Patients About Sleep Disordered Breathing
2021-03-31
We’ve all had it happen. You take the car in for an oil change and a tire rotation. Just routine work. Then, when you go
Set Seven Goals for Your Dental Practice in 2021
2021-03-25
Setting new goals for your dental practice can be extremely beneficial for the entire office, serving as a fresh start to tackle projects or processes
Chairside Manner Matters More to Patients Than Clinical Skill
2021-03-19
While dentists may prioritize their clinical skill, patients care much more about how dentists make them feel, according to fourth-year dental student Hannah Klaassen of
Never let level 3 PPE get in the way of good communication: dentistry in a COVID-19 world
2021-03-15
Dr Mac Bule explains how to avoid letting new ways of practising dentistry get in the way of good communication in a COVID-19 world. Modern
Today’s Dental Practices Need On Point Messaging to Improve Oral and Systemic Health
2021-03-05
Sponsored Editorial Within every challenge lies distinct opportunity. The pandemic has taken its toll on dentistry, and every practice is working diligently to see its
Remote Consultations Remain Challenging for Dentists and Patients
2021-03-04
Remote consultations via phone and video present significant challenges for dentists and patients alike, according to the Dental Defence Union (DDU), which surveyed 255 of
The Most Powerful Distinction Between Customer Service and Leadership
2021-02-19
With so many practices delivering comparable products and services to their patients (also known as customers), standing out from the competition often boils down to
How Data Breaches Impact Dental Practices During a Pandemic
2021-02-15
Data breaches have emerged as a more significant threat and also a more likely threat than on-site break-ins. They are especially troublesome for dental and medical
Develop Six Essential Leadership Skills for Dental Practice Success
2021-02-12
Leadership has been made far too complex when it is rather simple to understand. In fact, when you really examine the skills of leadership, they
How changing your words can change your results
2021-01-14
By changing words you can change your results, says Jane Lelean. The concept of your words changing your results is one of three approaches to
