A dentist has been erased from the GDC register for submitting fake patient complaints as part of fitness to practise referrals against two other dental
Join Lisa Bainham on Wednesday 19 March at 7pm as she explains how to navigate complaints, reviews and feedback with confidence. This webinar will provide
Julian Perry shares some helpful tips for preventing complaints against practice managers, nurses and receptionists. Since the return to work from COVID we have seen
Dental professionals should be clear when communicating dental charges and fees to patients, says the Dental Defence Union (DDU). This follows recent report published by
Calls are being made for the creation of a new dental school in Dorset in a bid to increase the number of NHS dentists. Speaking
The DDU’s Jo-Anne Taylor explores the reasons behind complaints and claims concerning composite bonding, the second in a short series about cosmetic treatments. Quicker, less
Practice Plan head of sales, Zoe Close, spoke to head of dental at MDDUS, Stephen Henderson, to get some advice on complaints and litigation. Complaints
New figures reveal a small increase in the number of NHS complaints involving primary care dental services. As a result, the Dental Defence Union (DDU)
A new year is a great time for a spring clean. Here Lesley Taylor explains why now is the ideal time to review your complaints
Denise Tulip explains the importance of having a good attitude when seeing patients. The one thing that we can all agree on is that dentistry
John Makin says one positive statistic during the pandemic is the ongoing fall in the number of GDC cases. The GDC latest statistics on its
Diane Bastian explains how to respond to an unexpected complaint regarding work from a previous clinician. All dentists occasionally run into trouble. Commonly, it is
