Dental offices for decades have confused increased productivity with strategic success. Dentists flock to seminars to learn how to become more productive. Furthermore, a drive
There’s an iconic scene in the movie Zoolander where Derek (Ben Stiller) and Hansel (Owen Wilson) realize the files they’ve been frantically searching for are
Looking for ways to grow your practice? Well, I have great news. There are many ways to grow a dental practice quickly. In fact, I
The importance of exceptional customer service should never be underestimated, says Jana Green Great communication with patients – who really are customers in need of
By now, you understand the importance of managing your online reputation. Negative reviews can be mitigated and handled so they have minimal to no impact
Sally is a typical 21st century girl—wired up, logged in. Before a date, she googles her suitor. Before going on vacation, she hits up TripAdvisor
Customer service quality in the UK is being undermined by an over-reliance on websites and emails Customer service quality in the UK is being undermined
SOUTH JORDAN, Utah, March 27, 2012 – Benchmark Portal, an internationally recognized research and educational organization, just announced the 2012 Top 100 Call Center award
Lancaster, Pennsylvania, USA – July 27th, 2011 – Septodont, America’s leading manufacturer of anesthetics and producer of quality dental materials has discontinued their automated phone
