Data protection – evolution not revolution
2018-06-26
Tougher data protection laws will strengthen the rights of patients as data subjects. Leo Briggs answers some common questions on how the GDPR is likely
DDU
Why are indemnity costs increasing?
2018-06-12
Dental professionals must have adequate and appropriate professional indemnity before they can treat patients, but how can they be sure indemnity providers are providing good
A whirlwind first two years
2018-04-17
As John Makin marks two years as head of the DDU, Seb Evans speaks to him about how the last few years have gone and
BDA accuses NHS of scattergun approach to NHS charge fines
2018-04-12
The BDA has condemned the NHS’s approach to fining patients as almost as many appeals are being won as fines paid. Freedom of information requests
Treating obese patients
2018-03-16
Rupert Hoppenbrouwers tackles concerns about treating obese patients. Obesity is on the rise. According to the Health and Social Care Information Centre (HSCIC), in 2015,
Are you facing ethical or dentolegal issues?
2018-02-13
DDU members facing ethical or dentolegal issues are encouraged to contact our team for expert advice. Calls are free, confidential and will not affect future
Why romance and restorations don’t mix
2018-02-12
With Valentine’s Day rapidly approaching, Debbie Herbst advises what to do if you become the focus of a patient’s affections. With the shops full of
Give patients notice of plans to go private
2018-01-26
Dental practices looking to move from NHS to private treatments are being advised to warn patients of their plans. The warnings come after a recent
Don’t be unwrapped by patient gifts
2017-12-08
As Christmas approaches, many dental professionals may be given gifts from appreciative patients. David Lauder reviews the rules on accepting gifts from patients and pharmaceutical
Misconceptions around dental fees
2017-11-16
Alison Large explains how to reduce misunderstandings surrounding dental fees. Dental fees can often be a source of frustration for patients and consequently, a cause
How to handle a complaint
2017-10-30
Leo Briggs explores the importance of successfully handling a complaint. Recently released figures from NHS Digital have shown that complaints made about NHS dentistry in
Rise in fines for incorrect claiming on exemption of NHS fees
2017-10-16
Ensure your patients understand the rules about NHS exemptions to avoid future complaints, the Dental Defence Union (DDU) says. The warning comes after the total
