A refresher on vicarious liability
2022-12-28
What is vicarious liability? Laura Blundell gives us the background and explains why it’s so important to ensure you have appropriate indemnity. By now, most
Densura
Insurance – a necessary evil?
2022-11-22
Kevin Culliney explains why it is crucial that dental professionals take the time to find the right dental insurance provider. My household insurance is coming
Indemnity – more than just malpractice
2022-10-31
Laura Blundell explains why indemnity needs to cover more than just malpractice. GDC investigations come in many forms. Most relate to clinical practice;
What does good dental insurance look like?
2022-09-05
Be it motor, household or dental indemnity, insurance is seldom a joyous purchase. Spending thousands of pounds on something one hopes never to use seems
Dental treatment: when things go wrong, do what is right
2022-08-17
Paul Lambden explains the best steps to take when an unexpected event occurs during dental treatment. It may sound obvious, but when treating a patient,
Frying pan and fire – a cautionary note on private practice
2022-08-01
Julian Perry discusses private dentistry and why it’s important to have a proper plan in place. There’s currently a lot of enthusiasm for ‘going private’.
How to handle patient complaints with care whilst protecting yourself
2022-07-04
Densura take us through the best way to handle patient complaints – while protecting your practice and team at the same time. How you handle
The importance of early notification over a complaint
2022-06-30
Laura Blundell explains how you can help to address patient concerns when you are notified of a complaint or claim. Last month, Densura looked at
The solicitor’s letter
2022-02-04
India Beason explains the steps to take and what to remember when receiving a solicitor’s letter. There can be little more distressing than to receive
A cautionary tale for keeping dental records
2022-01-02
Recording negative actions as well as positive in your dental records is key, says Ian Gordon. All clinicians know the importance of dental records. Many
On our best behaviour – avoiding patient complaints
2021-09-27
Denise Tulip explains the importance of having a good attitude when seeing patients. The one thing that we can all agree on is that dentistry
Unexpected complaints – a matter of opinion
2021-08-26
Diane Bastian explains how to respond to an unexpected complaint regarding work from a previous clinician. All dentists occasionally run into trouble. Commonly, it is
