The crucial role of persistence in customer follow-up
2024-04-08
This month, Lucie Simic discusses going the extra mile to connect with patients. Just as was demonstrated when football manager Jurgen Klopp received a phone
follow up
The many benefits of follow-up systems
2024-01-24
Treatment coordinator Tracie Barnett discusses how to create an effective follow-up system, and why they are ‘crucial’ for patients and the success of the practice.
