Navigating complaints, reviews and feedback with confidence
2025-03-13
Join Lisa Bainham on Wednesday 19 March at 7pm as she explains how to navigate complaints, reviews and feedback with confidence. This webinar will provide
Lisa Bainham
Harnessing the power of saying no
2025-02-03
Lisa Bainham explains why saying no is an essential part of balancing leadership and relationships as a dental practice manager. In the fast-paced and demanding
Pulp friction – how to handle drama within your dental team
2024-11-29
Join Lisa Bainham on Wednesday 4 December at 7pm as she discusses how to handle drama within your dental team. This webinar will introduce participants
The power of routine in dental practices
2024-10-31
Lisa Bainham discusses how establishing a routine with good habits can result in maximum efficiency in dental practices. In the high-pressure environment of a dental
The best way to deal with missed appointments
2021-09-20
Nicola Gresty, Practice Plan area manager, caught up with Lisa Bainham, practice manager at The Old Surgery, to talk about how to deal with late
NHS dentistry discussed: can NHS dentistry return to ‘normal’, and should it?
2021-07-19
Join Les Jones, Eddie Crouch and Lisa Bainham as they talk about a return to ‘normal’ on Tuesday 20 July at 19:00. A year has
Chris Barrow launches front-of-house development programme
2021-04-28
Chris Barrow discusses his new front-of-house development programme launching this month with Lisa Bainham. For more information and to sign up, visit coachbarrow.com/frontofhouse.
