How to handle negative reviews online

2023-07-25

In this day and age having an online presence is essential for any business. Joanne Phoenix suggests the best ways to deal with negative reviews

Are Online Reviews Really a Big Deal?

2022-10-25

Just for a moment, pretend you’re a patient looking for a general dentist. What is the first thing you do? You open up the browser

Bad reviews and morale

2019-08-23

Are negatives reviews having an impact on your team? Amy Rose Jones suggests how you can deal with the bad feedback and stay feeling positive

The ultimate guide to handling fake negative Google reviews – plus five easy-to-use instant responses

2018-11-20

Shaz Memon gives some simple tips on how to deal with fake negative online reviews. In an online world where everyone’s a critic, your dental

Dentists’ concern over negative online reviews grows

2017-05-10

Dental professionals are becoming increasingly concerned over receiving negative online reviews, a new study has found. The study found that 50% of dental professionals had