Cambridge Smiles Family Dentistry, head dentist Dr. Shabazz Nath, says the clinic is offering free cleanings to new patients for a limited time and is committed to addressing common misconceptions about oral care.
“Everyone deserves good health,” Dr. Nath says. “We don’t charge above provincial guidelines. You shouldn’t have to pay more for a better experience.” He adds that the clinic prioritizes patient education and prides itself on providing a 10/10 service level.
The clinic is challenging the common misconception that “no pain, no problem.” Dr. Nath explains that cavities often progress silently through the enamel into the dentin.
Pain usually only occurs after decay reaches the dentin and begins to irritate the nerves. “Pain is a late symptom,” he says. Early detection can avoid the need for larger restorations or root canal treatments.
Dr. Nath also emphasizes the limitations of home care. A toothbrush can remove visible plaque from the tooth’s surface but is less effective below the gum line. Professional scalers are designed to clean the few millimeters below the gum line, where plaque and harmful bacteria can easily accumulate. He recommends flossing gently in a “C” pattern below the gumline to reach areas a toothbrush can’t reach. “Think of home care as routine maintenance, and professional cleanings as deep, detailed work,” he says.
For many patients, the clinic recommends professional cleanings every six months, but Dr. Natt says the X-ray schedule and follow-up intervals should be personalized based on risk factors, medical history, and clinical findings.
He notes that Canadian regulators recommend that dentists adjust the type and frequency of X-rays to each patient’s situation rather than adhere to a fixed schedule.
The clinic says cost deters some patients from seeking treatment. The clinic publishes cost estimates, offers direct billing, and provides free benefit checks.
A routine cleaning (without a comprehensive exam or X-rays) costs approximately $160 to $195 Canadian dollars, while a comprehensive cleaning that includes an exam and X-rays costs approximately $290 to $410 Canadian dollars, depending on the level of plaque and the duration of the procedure. Staff will contact insurance companies in advance to clarify coverage and out-of-pocket costs.
To reduce the financial burden on first-time patients, the clinic is offering a limited-time free cleaning service; terms vary depending on individual needs, and interested patients are encouraged to call for details. The clinic accepts the Canada Dental Care Plan (CDCP) and a range of private plans.
Dr. Natt encourages eligible Canadians to apply for the CDCP, stating that the online application takes about 10 minutes, and the front desk staff can assist with reviewing coverage or completing the application over the phone.
Dr. Natt emphasizes a low-pressure, patient-centered approach for anxious or complex patients. “On the first day, we only need one conversation,” he says.
The clinic may take photos or X-rays during the visit, but treatment is not mandatory: “It’s your body, your choice.” For patients who require or prefer sedation, the clinic offers nitrous oxide, oral sedatives, and intravenous sedation under the supervision of a registered nurse.
The clinic’s goal is transparent, comfortable, and preventative care. “Once tooth structure is lost, it can’t be restored. Prevention is the best investment,” says Dr. Natt. “Catching problems while they’re still small keeps people smiling.”