How to Turn Common Patient Questions Into Appointments
2020-01-03
We believe that dentistry starts not when patients come in for their first dental visit, but when they call to get information about your practice.
communication
Break Your Smartphone Addiction to Improve Your Productivity
2019-12-27
Your screen time is up 17% this week. You are averaging 6 hours and 14 minutes on your phone. Wow. I stared at the number
Does Your Dental Practice Provide the Mercedes-Benz Experience?
2019-12-19
Mercedes-Benz earns its reputation as an industry leader in luxury vehicles through its commitment to its customers and its high-quality products. Customers of Mercedes-Benz expect
Patient Complaint Review Shows That Chairside Manner Matters as Much as Clinical Skill
2019-12-06
A two-year study of complaints made to the Royal College of Dental Surgeons of Ontario (RCDSO) between 2007 and 2017 is yielding new insights into
So You’ve Made a Major Mistake as a Practice Leader—Now What?
2019-12-04
Dr. Burbank was devastated. He’d gone to a conference and learned about a great new service that he couldn’t wait to offer in his practice.
Clinical Excellence and Patient Attention Combine for Effective Care
2019-12-02
Kavish Gurjar, BDS, DDS, has focused on implantology and bone reconstruction since moving to the United States from Ahmedabad in Gujarat, India, to study, work,
Women’s Leadership Conference Scheduled for GNYDM
2019-11-26
Henry Schein and its Women’s Leadership Network, together with the advisory committee of the Roadmap for Success Program, will present the 2019 Women Dentists Leadership Conference on
Write Your Practice’s Website Copy So Patients Schedule Now
2019-10-23
Your website should be a 24/7 sales engine, attracting potential patients and moving them toward scheduling appointments. They visit your site with lots of questions,
How to lead a more productive, profitable and happy team
2019-10-09
Mark Topley discusses what can be done in practice to ensure you are doing the right things and how to maximise the effectiveness of your
How and Why Scripting Increases Practice Production
2019-10-07
Most dental teams probably go through a typical workday saying whatever they want. And why not? It’s a free country, right? Sure. The First Amendment
Customer Service Remains Essential in an Always Changing Online World
2019-09-23
Dentists need reliable partners if they want to succeed. When it’s time to order supplies, learn a new technology, navigate shifting demographics, or figure out
Dentistry Can Play Its Part in Preventing Concussions
2019-09-20
Concussions, mild traumatic brain injury (mTBI), and the role they play in athletics is a hot topic within every community. From my own children to
