Companies like Southwest Airlines are renowned for their exceptional customer experience. As a Southwest customer, you expect every team member assisting your travel and every
I’m a marketer and salesman from my college days. I waited tables, sold suits, and sold books door-to-door, and I loved every minute of it.
Your car requires more than just gas. Periodically you, your auto mechanic, or your car dealer must perform certain maintenance such as changing the oil,
The American Academy of Thermology (AAT) has published revised guidelines for oral-systemic thermography to aid in the performance of dental-systemic health infrared imaging in evaluating
Do some of your patients have trouble managing their oral healthcare? Do you worry about your senior orphans—elderly patients without family who struggle to care
Consider the number of avenues a prospective patient has to find your practice—mailers, referrals, Google searches, social media, billboards… the list goes on. It is
Have you heard of the 80:20 Principle? It states that 80% of your results are generated from 20% of your efforts. It’s a rule of
DentistChats is merging with Ruby Receptionists. Serving more than 1,500 markets and engaging in more than 50,000 chats per month, DentistChats connects patients to practices
There is a documentary on Netflix called Root Cause that is about an apparent link between root canal treatments and heart attacks and cancer, among
Pain often is a part of orthodontic treatment with fixed appliances, though it varies by patient and is influenced by age, gender, previous pain experiences,
Overall dental plan customer satisfaction is declining, according to the JD Power 2017 Dental Plan Satisfaction Report. In 2017, overall customer satisfaction declined to 770
“People just don’t want to work anymore.” “Millennials are lazy and entitled.” “I’d like to expand, but there aren’t enough people who want to be