,Simple to use and highly intuitive, Dentrix Ascend is a cloud-based practice management software designed to streamline daily workflows for DSOs and group practices,
,It’s a dilemma on both sides of the hiring desk: otherwise perfect job candidates have never used practice management software and you don’t have the time or staff for training; on the other side of the desk, applicants with little or no dental practice experience would really love to start work, but don’t apply for jobs because they’ve never used practice management software., ,Dentrix Ascend takes care of both these scenarios with an easy and intuitive practice management software used by hundreds of multilocation practices across the country. Even new hires with little or no dental office experience can be productive in the practice after some basic training. For dental practices weathering the current hiring challenges, this can be welcome news., ,“I recently followed up with a client new to Dentrix Ascend and the staff member who answered my phone call told me everything I needed to know—she’d only been working at the practice for 2 weeks, had never worked in a dental office before, and she had zero questions about using Dentrix Ascend,” said Jill Nesbitt, strategic customer success manager, Henry Schein One. “In fact, she told me, ‘I really don’t have any questions about using Dentrix Ascend—it’s pretty straightforward.’”, ,While Dentrix Ascend can be easy to learn, the practice management system contains powerful, proven tools to streamline and simplify daily operations across multiple practice locations., , ,
, ,“Ease of access is critical these days, and since Dentrix Ascend is a cloud-based system, it’s accessible wherever you are.”,— Jill Nesbitt, strategic customer success manager, , ,“Ease of access is critical these days, and since Dentrix Ascend is a cloud-based system, it’s accessible wherever you are,” Nesbitt explained., ,With one system for patient records, billing, appointments, insurance, and other essential office functions, information can be accessed across all locations, resulting in a highly efficient workflow. And, because it’s cloud-based, team members can access and complete their work 24/7 whether in the office, at home, or on the road., ,“Also, in addition to virus protection, one of the biggest benefits to using a cloud-based system like Dentrix Ascend is that office staff isn’t spending valuable time running software updates and data backups,” Nesbitt added. “Especially with the staffing challenges we’re seeing lately, this is particularly critical.”, ,Another staffing benefit? The world of dental insurance is complex, says Nesbitt, and finding insurance specialists in the area can be challenging. Additionally, and especially for multilocation practices, it can be difficult to have insurance specialists in each office. Dentrix Ascend offers the flexibility of one platform that centralizes data from every location, so a single insurance specialist can access data for every patient and can support claims processing and other insurance functions for multiple offices. All that’s necessary is access to Wi-Fi, and insurance specialists can work productively from home or virtually anywhere— they no longer have to be physically onsite to do the work., ,“Another issue I’m seeing is that with staff shortages, and absences due to COVID, insurance issues are tending to fall behind, so since Dentrix Ascend is cloud-based, something like insurance management can be outsourced, even if it’s for a short time so a practice can catch up,” Nesbitt explained.
, ,Dentrix Ascend has a straightforward design, making it easy for staff members to see outstanding claims, which means the days of generating time-consuming reports are effectively over. Other aspects of office management are also easily visible, making remote management more efficient., ,“The claims data is highly visible—it’s the first thing you see when you log in and you don’t have to do a search or run a report because the information is right there in front of you on the screen,” Nesbitt explained. “This is a tremendous benefit to productivity, and office managers can also quickly and easily see charts and graphs showing the status of many other key day-to-day operations such as unpaid claims, patient call-backs, and appointments.”, ,With Dentrix Ascend, x-rays and patient records are automatically stored in the cloud, so dentists have access to all patient information from any location within the organization, eliminating valuable time spent emailing images and records back and forth across different practice locations. Additionally, with digital consent forms, treatment plans, and health questionnaires, Dentrix Ascend eliminates the dreaded “scan” pile from the front desk’s “to-do” list, resulting in a more efficient workflow., ,“The digital aspect of Dentrix Ascend means that if you are going to do an extraction, which requires an additional set of language that needs to be agreed to, you can set up the system to automatically pull that language into the patient’s treatment plan and consent form. Patients can even sign consent forms on their phones, so an office can become paperless very quickly,” explained Nesbitt., ,The fully digital workflow of Dentrix Ascend allows practices to run more efficiently, which ultimately results in improved patient care.
