,Two dentists have purchased dental supplies for their practice directly from Kettenbach Dental for over a decade, seeing significant cost savings and faster, more personalized customer service, ,In this world of highways and interstates, there’s always more than one way to get from Point A to Point B. One may be faster, but less scenic, or one might be a toll road. It’s the same with dental supplies, which can be purchased directly from the manufacturer or from a distributor. Choices are good to have, and, in the case of David Martin, DDS, of Totowa, NJ, and Jason Wetmore, DMD, of Rockledge, FL, the choice of where to go for their supplies is an easy one: for over a decade, both dentists have gone directly to the manufacturer, and in this case, it’s Kettenbach Dental., ,“I think the service and price are the two major positives for directly ordering from Kettenbach,” Dr. Martin explained. “Our rep stops by or calls, always has better and more complete knowledge of the products, and there’s a quicker turnaround,” he continued. Dr. Martin purchases Panasil, Silginat, and Futar directly from Kettenbach. “I like direct-selling companies,” Dr. Martin said. “We buy direct from Kettenbach because I like the products and we see a savings from buying directly from the company,” he continued., ,Dr. Wetmore, who purchases both Panasil and Silginat directly from Kettenbach, also points to the cost savings. “Any time you involve an additional third party in a transaction, the costs of the goods to the consumer increase,” Dr. Wetmore pointed out. “I prefer purchasing direct from the manufacturer because I find it is easier to negotiate bulk pricing and free goods. I don’t purchase goods from major rep-based dental supply retailers, due to their overpriced nature,” he added., , ,
, , ,“If you like a product, as I like the Kettenbach products, I am happy to recommend purchasing directly from them.”,– David Martin, DDS, , ,The Panasil Tray Fast Heavy and the Panasil Initial Contact Light are both highly hydrophilic, low viscosity impression materials designed for precise, predictable impressions. Both are based on A silicone, available in low, medium, and high viscosity precision, as well as a kneadable putty, and allow impressions to be completed in moist environments., ,“We have found a consistently superior product from our labs while using Panasil because we’re providing them with a superior impression,” Dr. Wetmore pointed out. “Even though I have all the fancy modern technology available, I continue to use the product because ultimately it makes a great impression the first time in an often wet or bloody field,” he added., ,Both dentists also rely on Kettenbach’s Silginat in their operatories. For preliminary impressions, Silginat is a medium-bodied viscosity, elastomeric A silicone that is available in a 5:1 jumbo cartridge. The product is designed to be an alginate alternative for anatomical impressions and features a low-tear resistance, which is particularly helpful when trying to avoid dislodging restorations or orthodontic work. Silginat also has a high dimensional stability, allowing for models to be kept for weeks and poured several times. Highly thixotropic, Silginat flows properly under pressure., ,Dr. Martin also purchases Futar bite registration materials directly from Kettenbach. Futar materials are A silicones and feature a high final hardness and a high level of comfort, designed for easy handling and precise impressions., , ,While buying directly has its cost benefits, Dr. Martin believes there are additional reasons to go with this purchasing route. “If we find that we have almost completely run out of materials, Kettenbach will quickly deliver some to us to keep us going,” he explained. “I also find that there’s more of a personal touch with this method of direct purchasing, as compared with going through a distributor,” he added., ,“Dental distributors, in my experience, tend to be overpriced and offer very little benefits in the way of customer service,” Dr. Wetmore added. “It’s also useful for those requiring assistance or samples of the various products,” he continued., , ,
, ,“It’s a great company with fair pricing—I recommend it to my fellow dentists.” ,– Jason Wetmore, DMD, , , ,In addition to these benefits, Dr. Martin said the overall quality of Kettenbach products is the main reason he continues to purchase
directly from the company., ,“If you like a product, as I like the Kettenbach products, I am happy to recommend purchasing directly from them,” Dr. Martin added., ,“I buy from Kettenbach because it is a superior product compared to the other major label and off-label products I have tried over the years,” Dr. Wetmore said. “It’s a great company with fair pricing—I recommend it to my fellow dentists,” he concluded.,
