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SANDY PARDUE
Sandy Pardue is director of consulting and a lecturer with Classic Practice Resources, where she specializes in growing practices and helping practice owners reduce stress. With over 25 years of experience, Pardue is a leading authority on team training, organization systems and processes, and helping practices achieve results. In addition to consulting and speaking, Pardue writes extensively on subjects related to practice management, including marketing, leadership, and team motivation |
Practice by Numbers
Practice by Numbers gives dentists the information they need to enhance production and efficiency.
Find out why Sandy Pardue, director of consulting with Classic Practice Resources, believes that Practice by Numbers helps dentists: • Analyze practice production and address problem areas |
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At lectures and consultations across the country, I speak with dentists and team members about a variety of issues. One of the biggest problems I hear about from team members is dentist micromanagement. That’s not surprising. Doctors are busy in operatories attending to patients’ needs, so they may not know all the actions team members are taking throughout the day. To compensate, they may micromanage staff—questioning schedules and checking up on the smallest detail.
Dentists are prepared to care for patients’ oral health, but they’re not trained to manage staff, market a practice, or analyze production. That requires experience and support systems. One of the support systems I recommend to all of my clients is Practice by Numbers, an all-in-one software designed to help practice owners make smart business decisions.
The Big PicturePractice by Numbers gives dentists an opportunity to see the whole practice and how it’s doing in terms of production and profitability. It also breaks down the details, revealing where production might not be where it should. For example, it can help uncover that you’ve done only a few night guards this year, but you know more patients need that service. With that information in hand, you can talk to the team and provide additional training to ensure they’re assessing patients for conditions that might be best treated with a night guard.
The software also allows you to see how the front office staff is doing in terms of patient follow-up, retention, and reactivation. Customizable dashboards let you compare data. The system includes hundreds of key performance indicators that you can focus on and tailor to your unique practice needs.
Recipe for Success
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