practice management

How to Deal with a Difficult Patient

Even if you have a practice with 5-star customer service, you’ll still encounter patients who are deemed difficult—individuals who simply don’t cooperate in some way,

The Practice Transition Conundrum

The Practice Transition Conundrum: The Unanswered Questions Practitioners Face Amidst the Proliferation of DSO Exit Offers The fever surrounding DSO exit offers has become the

Why Customer Service Still Counts

The retail world is gradually shifting to online purchasing. No one believes that 100% of all shopping will go in that direction, but every year

Building an Investment Grade Practice

Can you recall a moment when you looked in the mirror and wondered, “When will this merry-go-round stop?” While most dentists enjoy the clinical aspects

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