Customer communication and engagement platform Weave has announced the addition of a new Practice Analytics feature to its software suite. This new feature aims to empower dental practices to gain insights and make data-driven decisions to enhance patient care and grow its business.
With the new feature, dental practices with Dentrix, Open Dental, and Eaglesoft practice management software can now access a set of performance metrics that build on Weave Message Analytics and Weave Phone Analytics.
This information is designed to enable dental practices to identify areas of improvement and implement strategies to optimise their operations. Moreover, dental practices can track missed opportunities for patient care, patient volumes, revenue, and resource utilisation, and identify opportunities for growth.
“Easily accessible data that is action oriented and easy to consume makes running a dental practice more profitable and less stressful,” said chief product and technology officer of Weave, Branden Neish. “We understand the importance of data-driven decision-making in the success of dental practices. Adding practice analytics to Weave’s message and phone analytics provides valuable insights throughout a patient’s journey with a practice.”
In addition to Practice Analytics, Weave’s software suite for dental practices includes other features such as missed call and two-way texting, appointment reminders, online reviews management, mobile and online payments, online forms and insurance verification.
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